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MOTABILITY AWARD FOR ROMFORD KIA

Romford Kia, celebrates award win for excellent customer service.


Motability customers in Romford can be sure of receiving award-winning customer service when they visit local dealer Romford Kia, who have won a regional award for their work with the Motability Car Scheme. The accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.

The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.

Peter Wilson, General Manager – Dealer Relations at Motability Operations, explains:

“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Romford Kia.  Many congratulations to them on their award.”

Celebrating their Motability Dealer Award win, David Charlson – Managing Director at Romford Kia, said:

“All of us at Romford Kia are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information about the Motability Scheme, visit www.motability.co.uk or call 0800 953 7000.

For more information on Romford Kia please call 02085984100 or visit www.romfordkia.co.uk


ALL-NEW KIA SOUL EV ELECTRIFIES LOS ANGELES ON WORLD DEBUT


Kia Motors has unveiled the all-new Soul EV at the 2018 LA Auto Show, a completely new iteration of Kia’s award-winning zero-emissions compact crossover. The new model is just as quirky, fun-loving and crowd-pleasing as ever, and with its all-electric powertrain, lovers of the Soul need never visit another filling station ever again.

High-capacity next-generation battery pack
The Soul EV features a new cutting-edge liquid-cooled lithium-ion polymer 64 kWh battery pack, with a vastly improved range over the outgoing model. This improved range means significantly less need for daily recharging – and a Combined Charging System (CCS) DC fast-charge, fitted as standard, means shorter stops and rapid battery charging.

The Soul EV is currently being tested to ascertain its estimated range, with the overall battery range due to be announced early in 2019.

Driving dynamics: more fun than ever
The Soul EV has always provided a comfortable, refined ride, making silent progress with seemingly effortless pull. Now, with 204 ps and 395 Nm of torque (up from 285 Nm in the outgoing model), the car accelerates even more strongly. Handling and driving dynamics are also much improved, thanks to the adoption of new fully-independent rear suspension. The Soul EV also provides plenty of tools for drivers to customise their driving experience and their battery usage, with four drive modes – Eco, Comfort, Sport and Eco+ – which automatically adjust power output to the traction motor. The driving modes also control the level of regenerative braking on offer, air conditioning and heating settings, and enable drivers to set speed limits to help manage operating efficiency in different driving conditions.

The Soul EV’s smart regenerative braking is operated via paddle shifters behind the steering wheel, providing drivers with the ability to slow the car and capture more kinetic energy, adding extra range. Drivers can choose from four regenerative braking levels (0 to 3), depending on desired driving smoothness, enjoyment and efficiency. The regenerative braking system also features a ‘Brake and Hold’ system, which enables drivers to use the paddle shifters to bring the car to a full stop while harvesting kinetic energy.

In addition, the smart regenerative braking system adjusts the braking level based on a vehicle being detected in front of the Soul EV, creating smoother coast-down driving, especially when descending a steep road.

The system is paired with a Smart Eco Pedal Guide display on the instrument cluster, which keeps the driver aware of real-time battery usage based on accelerator pedal input.

Soul EV design highlights
The Soul EV boasts an all-new exterior design that stays true to the car’s boxy origins – a distinctive look beloved by legions of fans around the world. The Soul EV is built with the same architecture, but is imbued with unique styling, providing it with a flair of its own.

The Soul EV features restyled front and rear bumpers, for a smoother, more aerodynamic appearance. It features a solid insert in place of the conventional Soul’s front grille, with a door housing the charging socket conveniently located on the driver’s side. The Soul EV’s unique LED headlamps are strikingly integrated into the upper ‘brow’ of the front of the car, which itself extends the full width of the car for a wide, stable appearance. The EV’s ‘face’ is finished with unique fog lamps, while, in profile, the zero-emissions Soul gets its own five-spoke 17-inch alloy wheel design, distinct from other models in the Soul line-up.

Technology befitting a thoroughly modern vehicle
The Soul EV comes equipped with a long list of advanced features to enhance safety, improve the driving experience and provide ease of operation and ownership.

Depending on market, the Soul EV is available with a suite of Kia’s advanced driver-assistance systems, and a long list of standard and optional equipment.

In-cabin technology includes a high-tech ‘shift-by-wire’ rotary shifter, while the Soul’s infotainment system is based on a 10.25-inch colour touchscreen with rear-view monitor and parking guidance. The infotainment package is supported by Apple CarPlay™ and Android Auto™, as well as Bluetooth® wireless connectivity with voice recognition. The system is paired with a six-speaker audio system with USB input and steering-wheel mounted audio controls.

Safety is a major focus for all new Kia models, and the Soul EV is no exception. Depending on market, the car is fitted with up to seven airbags (dual front air bags, dual front seat-mounted side air bags, side curtain air bags with rollover sensor, and a driver's side knee air bag), as well as a suite of vehicle safety systems. These include anti-lock braking, traction control, electronic stability control, hill-start assist control, pedestrian warning system and a tire pressure monitoring system.

Active safety is just as important, with the Soul available with a range of advanced driver-assistance systems, depending on market. Available systems include Forward Collision Warning (FCW), Forward Collision-Avoidance Assist (FCA), Lane Departure Warning (LDW), Lane Keeping Assist (LKA), Driver Attention Warning (DAW), Smart Cruise Control with Stop & Go, Blind Spot Collision Warning (BSW), Rear Cross-Traffic Collision Warning (available) and Reverse Parking Distance Warning.

Unique to the Soul EV is a revamped ‘UVO’ telematics system, allowing owners to monitor and control a long range of vehicle operations. Drivers have access to notifications of battery and charging status, real-time charging station updates and scheduled charging functionality. Panic notifications enable the vehicle to send an alert to the server if the panic alarm is triggered, dialling emergency services and providing the car’s position via GPS – this opens a live microphone so that emergency workers can communicate with vehicle occupants. The UVO telematics systems also offers ‘Send2Car’ points of interest (POI) and waypoint functionality, allowing owners to plan a route or road trip with waypoints, and send it directly to the Soul EV’s navigation system.

Buyers in some European countries can choose from two trims*, the Soul EV and the Soul EV Designer Collection. Commensurate with its elevated status within the Soul EV line-up, the Designer Collection model offers everything from the standard Soul EV, plus a series of additional features. These include a two-tone exterior paint scheme (Gravity Grey with a Platinum Gold roof, Cherry Black with an Inferno Red roof, or Neptune Blue with a Cherry Black roof), as well as power-folding heated, power-adjustable door mirrors with signal repeater, finished in gloss-black. Inside, Designer Collection models feature a 10-speaker Harman-Kardon premium audio system with external amplifier, a wireless phone charger and an auto-dimming rear-view mirror. A leather-wrapped steering wheel completes the interior, alongside heated front seats trimmed in Sofino® premium non-animal seating upholstery.

Made in Korea and on-sale in Europe in 2019
Built at the Gwangju plant in Korea, the new Soul EV goes on sale in the US and Europe in the first half of 2019, with Kia’s global markets to follow. Pricing will be announced closer to the on-sale date.

Information regarding the all-New Soul EV’s price, specification and on-sale date in the UK will be distributed later in 2019.


NEW HOMOLOGATED RANGE FIGURES FOR KIA e-NIRO


Kia Motors Europe has today issued a correction to the official Worldwide Harmonised Light Vehicle Test Procedure (WLTP) all-electric driving range figures for the All-new Kia e-Niro.

All new cars to be sold in the European Union are subject to the new WLTP tests, which use a standardised test programme set and overseen by designated testing authorities. The new e-Niro was one of the first cars tested under the new WLTP rules. In carrying out the new tests on the car to establish its homologated electric vehicle driving range, the independent organisation overseeing the process accidentally provided an incorrect testing methodology and then approved the results it generated. This led to the e-Niro being tested for a disproportionate length of time on the WLTP ‘urban’ cycle (comprising lower overall vehicle speeds and a reduced energy requirement), resulting in an overestimation of the vehicle’s all-electric range.

The inconsistency in the test cycles has been identified due to Kia’s ongoing homologation work for another new Kia electric vehicle. No other Kia vehicles are affected by this issue.

Kia Motors previously communicated that the WLTP combined cycle range for the e-Niro was 485 kilometres (301 miles) for the long-range 64 kWh battery pack, and 312 kilometres (193 miles) for the standard (39.2 kWh) battery pack.

Having now re-calculated the car according to the updated methodology, the e-Niro’s new WLTP combined cycle range is 455 kilometres (282 miles) for the long-range model, and 289 kilometres (179 miles) for the standard model.

Specifically in the UK, this news does not affect any other element of the vehicle’s UK spec or pricing and our decision to only offer the higher power (64kWh) battery pack remains the same – full UK press information for e-Niro will be distributed tomorrow morning (4 December at 08:00am).

Kia Motors is proactively communicating with customers who may have already ordered a All-new e-Niro, to explain this discrepancy.


DOUBLE WIN FOR SPORTAGE AT CAR DEALER USED CAR AWARDS 2018


Kia Motors UK Limited’s best-selling model, the Sportage, has picked up two further awards at the Car Dealer Magazine’s Used Car Awards. The awards focus on those in the market who provide the best peace of mind to customers.

John Hargreaves, Head of Fleet and Remarketing said: “Sportage has won numerous new car awards but to also pick up two awards for the used car market highlights the cars’ longevity and underpins the confidence that our Dealers and customers have in the Sportage and the Kia brand”.

Wheeler Dealer Presenter, Mike Brewer said at the awards 'There’s big money in these big cars, if you can buy them at the right price and find the right buyer. Here in the UK we just can’t get enough of them and a lot of that comes down to the prestige of ownership. The Kia Sportage has been a huge success for the dealers who sell them both in the new market and used. It impressed our judges with its great quality and it flies off forecourts.’

Celebrating 25 years in the UK the Sportage has remained Kia’s best-selling model for six years in a row, with over 240,000 sold in the UK since its launch in 1993 and five million produced globally. The Sportage has recently been updated with fresh exterior and interior design, adding new safety and infotainment technologies, as well as efficient new powertrains and cutting-edge EcoDynamics+ 48-volt mild hybrid technology.

Commenting on the award, Rebecca Chaplin, Head of Editorial, Blackball Media; 'Congratulations to Kia, they should be extremely proud to pick up not just the Used SUV of the Year for the Kia Sportage, but also the top Used Car of the Year award!

‘When we speak to Kia’s dealers, they always tell us how much they love the Sportage. It’s still desirable in the used market and the great warranty keeps customers happy long after they’ve purchased one.’

For customers wanting to buy a used Sportage, Kia’s multi-award winning Used Approved Programme is available through Kia’s 195 strong dealer network. The programme gives used car buyers the same peace of mind as those buying new, with all cars having the industry-leading warranty reinstated at seven years. The Approved Used Car Programme demonstrates the high standard and confidence that Kia has in the reliability, quality and preparation of all its Kia Approved vehicles.